Last updated: 20 August 2026
Welcome to RELUVA. These Terms of Service govern your use of our website and your purchase of products from our online store. By accessing or using our website, you agree to be bound by these terms.
By using this website, you confirm that you are legally capable of entering into a binding agreement and that the information you provide to us is accurate and complete.
We reserve the right to refuse service, cancel orders, or restrict access to our website where reasonably necessary.
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing displayed on our website are accurate.
However, colours, textures, dimensions, and appearance may vary slightly depending on your device, screen settings, lighting, or manufacturing variations.
We reserve the right to correct errors, update information, or modify product availability at any time without prior notice.
All prices displayed on our website are shown in Indian Rupees (INR), unless stated otherwise.
We reserve the right to change product prices at any time. Any price change will not affect an order that has already been confirmed.
Orders are subject to successful payment authorization and verification. If a payment fails or an order cannot be verified, we may cancel the order and notify you accordingly.
Placing an order constitutes an offer to purchase the selected products. An order is considered accepted once we confirm it and begin processing.
We reserve the right to cancel or decline an order due to product availability, pricing errors, payment issues, suspected fraudulent activity, or other legitimate reasons.
Customers may request cancellation before the order has been shipped. Once an order has been dispatched, cancellation may no longer be possible.
We aim to dispatch orders within the estimated processing period shown on our website.
Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, incorrect addresses, or circumstances beyond our reasonable control.
Customers are responsible for providing accurate delivery information. We cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
Returns and refunds are handled according to our Return & Refund Policy.
By placing an order, you acknowledge and agree to the conditions described in our Return & Refund Policy.
All content available on this website, including logos, brand names, product images, photographs, graphics, text, designs, and other materials, is owned by or licensed to RELUVA unless otherwise stated.
You may not copy, reproduce, modify, distribute, publish, or commercially exploit our website content without prior written permission.
You agree not to use our website to:
To the extent permitted by applicable law, RELUVA shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated revision date.
Your continued use of our website after changes are posted constitutes acceptance of the updated terms.
If you have any questions regarding these Terms of Service, please contact us:
By using the RELUVA website, you acknowledge that you have read, understood, and agreed to these Terms of Service.